Here in Eagle, Idaho, our local businesses continue to stay informed on the ongoing changes in federal, state, and local guidelines regarding the pandemic. They continue to manage the fear and anxiety associated with the many unknowns. They continue to balance the delicate weight of human-centric health concerns with the economic bottom line.
But through the tough times, the world can agree, good still exists. Some days it’s harder to see than others. But the Eagle community chooses to see the good. A few local businesses in Eagle are sharing the changes they have made to stay in businesses when facing adversity.
Idaho Central Credit Union, Chief Executive Officer Kent Oram.
Customer service is essential when operating a successful business. But during a global pandemic, when locations are closed and people are asked to stay home for their safety, it becomes even more important.
This Eagle business is a member-owned, full-service financial institution with the mission to help members achieve financial success. This mission was demonstrated in several ways.
- Increased online services to ensure routine functions were available to all members
- Assistance to individuals struggling with employment changes and loss of income
- Assistance to many businesses through the Paycheck Protection Program (PPP) program
This local business in Eagle credits The Green Team for helping members who have never used online services before become comfortable with tools like ICCU’s online banking app, Card Control, video chat, and mobile deposit. All of which, allows members to work with ICCU team members face-to-face to perform almost any transaction without leaving their homes.
“Our ability to assist our members online, from wherever they are, has been one of our biggest successes,” said Oram.
Bridal by Marie, Owner Susan Ballard
Upscale Bridal Boutique in Eagle, Idaho
If you’ve been a bride before you know the amount of work that goes into planning the wedding you’ve likely dreamed about since you were a young girl.
The venue, the colors, the flowers, the endless love songs, all the dreamy photos, and special video to enjoy for the rest of your marriage. And of course, the dress. The dress you get to pick out that is JUST FOR YOU!
One thing brides never thought about… a global pandemic.
This continues to be the primary concern of bridal boutique owner Susan Ballard. “I not only can empathize with my customers, but I also feel their sorrow, frustration, and disappointment,” she shares. “Because I, too, had to postpone my wedding that was planned for September 2020.”
One of the greatest rewards of operating a local business in Eagle is the feeling of community and the sense of support within the wedding industry. This Eagle business continues to understand all vendors are facing the same challenges and are making profound adjustments to stay in business during these uncertain times.
Roost Gift and Home, Owner Laurel Meyer
With more time spent inside the past year, most of us have taken steps to make our house a home during the coronavirus pandemic.
Eagle business Roost Gift and Home is the premier place in the Treasure Valley community, and beyond, for gifts and seasonal home accents. Business owner Laurel Meyer launched an online shopping experience for her customers while offering curbside pickup. “We have always had this goal,” Meyer says. “But the pandemic gave us the time, and the need to prioritize it.”
This local business in Eagle has seen many community members enjoy purchases that both enhance and update their spaces at home. Notably with candles, home fragrance, and bath and body products. Because let’s face it, we have all needed some extra special things in our life over the past year.